Please read these terms carefully. By using Groomfiy, you agree to these conditions.
Groomfiy is a SaaS platform connecting pet owners with independent groomers. We do not provide grooming services directly and are not responsible for the quality, safety, or outcome of any grooming session. Groomers are independent businesses, not our employees. Pet grooming involves inherent risks that pet owners acknowledge and accept. By using our platform, you agree to binding arbitration for disputes (with a 30-day opt-out), limitations on our liability, disclaimers of warranties, and your obligation to indemnify us for claims arising from your use. Please read the full terms below.
Throughout these Terms, the following definitions apply:
Groomfiy is a technology platform only.We provide software tools that enable independent pet grooming professionals ("Groomers") to manage their businesses — including scheduling, payments, customer management, and online booking — and that enable Pet Owners ("Customers") to discover and book grooming appointments.
Groomfiy does not provide Pet Care Services. All grooming services are performed solely by independent Groomers. Groomfiy has no control over the quality, timing, legality, safety, or any other aspect of the services provided by Groomers. Any transaction or interaction between a Groomer and a Customer is solely between those parties.
No Employment or Agency Relationship. Nothing in these Terms creates an employment, agency, partnership, joint venture, or franchisor-franchisee relationship between Groomfiy and any User. Groomers are independent businesses who: (a) set their own prices and service offerings; (b) determine their own schedules and availability; (c) use their own tools, equipment, and supplies; (d) are free to use other platforms or accept clients outside of Groomfiy; (e) control the manner and means of performing their services; and (f) are solely responsible for their own tax obligations, insurance, and business licenses.
No Endorsement or Verification.Groomfiy does not endorse, certify, guarantee, or verify the quality, safety, legality, or suitability of any Groomer's services. We do not conduct background checks, verify business licenses, inspect grooming facilities, or confirm insurance coverage. Users are solely responsible for evaluating the suitability of any Groomer before booking.
3.1 Agreement: By accessing or using the Platform, creating an account, making a booking, or clicking "I agree," you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Platform.
3.2 Authority: If you are using the Platform on behalf of a business or entity, you represent and warrant that you have the authority to bind that entity to these Terms.
3.3 Changes to Terms: We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email or through the Platform at least 30 days before the changes take effect. Your continued use of the Platform after changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Platform before the effective date.
3.4 Electronic Agreement: By using the Platform, you consent to transact with us electronically. You agree that your electronic acceptance of these Terms, and any other agreements or consents provided through the Platform, constitutes a legally binding agreement with the same force and effect as a paper-based signature, pursuant to the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN Act) and the Uniform Electronic Transactions Act (UETA).
4.1 Age Requirement: You must be at least 18 years of age to use this service. By creating an account, you confirm that you meet this requirement. Users under 18 must have a parent or legal guardian create and manage the account on their behalf.
4.2 Account Security: You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account is your responsibility. You agree to immediately notify us at support@groomfiy.com of any unauthorized use of your account.
4.3 Accurate Information: You agree to provide accurate, current, and complete information when creating your account and making bookings. You agree to promptly update your information if it changes.
4.4 One Account Per User: Users may only maintain one active account. Creating multiple accounts may result in termination of all accounts.
5.1 Prohibited Activities: You agree not to use the Platform to:
5.2 Reporting Violations: If you encounter any User violating these Terms, please report it to support@groomfiy.com.
5.3 Consequences: Violation of these rules may result in content removal, account suspension, or permanent termination at our sole discretion, without notice or refund. We reserve the right to investigate and take appropriate legal action against violators.
6.1 Platform Ownership: The Platform and all content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, software, and code) are owned by Groomfiy or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 License to Use Platform: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal or internal business purposes. You may not:
6.3 User Content License: By posting User Content on the Platform, you grant Groomfiy a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with operating and promoting the Platform. This license persists even if you stop using the Platform, though we will remove your Content upon account deletion (subject to legal retention requirements).
6.4 Feedback: Any suggestions, ideas, enhancement requests, or other feedback you provide regarding the Platform may be used by us without restriction, obligation, or compensation to you. By submitting Feedback, you assign to Groomfiy all right, title, and interest in such Feedback.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
7.1 Inherent Risks of Pet Grooming: You acknowledge and understand that pet grooming services involve inherent and unavoidable risks, including but not limited to: cuts, nicks, scratches, brush irritation, clipper abrasion, skin reactions, allergic reactions to grooming products, ear infections discovered during cleaning, matting removal that may reveal skin conditions, stress or anxiety in pets, exacerbation of pre-existing health conditions, and in rare and extreme cases, serious injury or death. These risks exist regardless of the skill, care, or precautions taken by any Groomer.
7.2 Voluntary Assumption of Risk: BY USING THE PLATFORM TO BOOK OR PROVIDE PET CARE SERVICES, YOU VOLUNTARILY ASSUME ALL RISKS, KNOWN AND UNKNOWN, ASSOCIATED WITH PET GROOMING SERVICES, INCLUDING ALL RISKS OF PERSONAL INJURY, PROPERTY DAMAGE, PET INJURY, OR PET DEATH. YOU ASSUME THESE RISKS FREELY AND VOLUNTARILY.
7.3 Pets as Personal Property: You acknowledge that under applicable law, pets are classified as personal property. In the event of any claim related to injury or death of a pet, damages shall be limited to the fair market value of the pet and reasonable veterinary expenses actually incurred. You expressly waive any claim for emotional distress, sentimental value, loss of companionship, or punitive damages related to your pet.
7.4 Release of Groomfiy:TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE GROOMFIY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, "RELEASED PARTIES") FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, ACTIONS, OR CAUSES OF ACTION WHATSOEVER, WHETHER KNOWN OR UNKNOWN, ARISING OUT OF OR RELATED TO ANY LOSS, DAMAGE, INJURY, OR DEATH TO YOU, YOUR PET, OR YOUR PROPERTY THAT MAY OCCUR AS A RESULT OF PET CARE SERVICES BOOKED THROUGH THE PLATFORM.
7.5 California Civil Code Section 1542 Waiver:If you are a California resident, you waive the protections of California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
7.6 Disclosure Obligation: Pet Owners are solely responsible for disclosing all known health conditions, allergies, behavioral issues, medications, and any other relevant information about their pet prior to any grooming appointment. Failure to disclose material information releases the Groomer and Groomfiy from any liability arising from such undisclosed conditions.
8.1 Pet Owner Responsibilities: By booking a grooming appointment, Pet Owners represent and warrant that:
8.2 Right to Refuse Service: Groomers may refuse to provide services to any pet that, in their independent professional judgment, poses a safety risk to the Groomer, other pets, or the pet itself. This includes but is not limited to aggressive pets, pets with untreated medical conditions, heavily matted pets where grooming could cause injury, or sedated/medicated pets. No refund is owed when service is refused for safety reasons.
8.3 Emergency Veterinary Care: In the event a pet requires emergency veterinary attention during or as a result of a grooming session, you authorize the Groomer to seek emergency veterinary care on your behalf. The Pet Owner is solely responsible for all veterinary costs incurred, regardless of cause. Groomfiy is not responsible for any veterinary expenses, emergency transport, or follow-up care.
8.4 Sedated or Medicated Pets: If a pet has been sedated or is under the influence of any medication that may affect behavior or physical response, the Pet Owner must disclose this prior to the appointment. The Pet Owner assumes full and complete liability for any incident that occurs during the appointment involving a sedated or medicated pet.
8.5 Pre-Existing Conditions: Grooming may reveal or exacerbate pre-existing conditions (such as skin irritation hidden beneath matting, ear infections, or lumps). Neither Groomfiy nor the Groomer shall be held liable for conditions that existed prior to the grooming session.
9.1 Transactional Communications: By creating an account or making a booking, you consent to receive transactional communications from Groomfiy and Groomers via SMS text message and email, including:
9.2 SMS Terms: Message frequency varies based on your activity. Message and data rates may apply. You can opt out of non-essential SMS messages at any time by replying STOP to any message. For help, reply HELP or contact support@groomfiy.com. Opting out of transactional messages (booking confirmations, payment receipts) is not available as they are essential to service delivery. Supported carriers include all major US carriers; carrier availability may vary.
9.3 Marketing Communications:We will only send you marketing or promotional communications if you have separately opted in. You may unsubscribe from marketing communications at any time using the "unsubscribe" link in any marketing email or by contacting support@groomfiy.com.
9.4 Email Communications: By using the Platform, you consent to receive transactional emails related to your account and bookings. These communications are not marketing and are necessary for the operation of the service. We comply with the CAN-SPAM Act and all commercial emails include our physical address and an unsubscribe mechanism.
10.1 Subscription Plans:
10.2 Auto-Renewal & Cancellation:
Important Auto-Renewal Notice
Your subscription will automatically renew at the end of each billing period at the then-current rate. Monthly subscriptions renew monthly; yearly subscriptions renew annually. You will be charged automatically using the payment method on file unless you cancel before the end of your current billing period.
10.3 Price Changes: We reserve the right to change subscription prices at any time. If we change the price of your subscription, we will provide at least 30 days' advance notice via email. The new price will take effect at the start of your next billing cycle following the notice period. If you do not agree to the new price, you may cancel your subscription before the new price takes effect. Your continued use after the price change constitutes acceptance.
10.4 Payment Processing:
10.5 Independent Contractor Status & Obligations: Your relationship with Groomfiy is further governed by the Independent Contractor Agreement, which is incorporated herein by reference.
10.6 Groomer Policies: Each Groomer maintains their own operational policies, including cancellation windows, cancellation fees, no-show fees, service areas, and pricing. By booking with a specific Groomer, Customers agree to that Groomer's specific policies as displayed during the booking process. Groomfiy is not responsible for enforcing or adjudicating Groomer-specific policies.
11.1 Booking & Payments: When you book a grooming service, your payment is processed through Stripe and goes directly to the Groomer. The Groomer is the merchant of record for grooming services; Groomfiy is the technology platform that facilitates the transaction. Groomfiy does not take any commission from your service payment. By completing a booking, you authorize the Groomer (through our payment processor, Stripe) to charge your payment method for the service amount as described in §11.9.
11.2 Card on File Authorization:By providing your payment information during booking, you authorize the Groomer (through our payment processor, Stripe) to store your payment method securely and charge it for: (a) the full service amount after service completion; (b) cancellation fees as disclosed in the Groomer's policy; (c) no-show penalties as disclosed in the Groomer's policy; and (d) any price adjustments above 25% of the original quoted price, which require your separate approval before being charged. You are NOT charged at the time of booking. The specific amounts of fees (a) through (d) are disclosed to you at the time of booking and form the consent record described in §11.9.
11.3 Modifications & Cancellations:You may reschedule or cancel appointments through the Platform. Cancellations or modifications within the Groomer's cancellation window (as displayed at the time of booking) may incur a cancellation fee. The specific fee amount and cancellation window are set by each individual Groomer and are displayed before you confirm your booking.
11.4 Late Arrival & No-Show Policy: To ensure efficient service for all clients:
11.5 Refunds:Refund eligibility is determined by the Groomer's individual policies and the circumstances of each booking. Groomfiy may facilitate refunds but is not obligated to issue refunds for services performed by Groomers. Disputes regarding service quality should be directed to the Groomer first.
11.6 Disputes Between Customers and Groomers: Groomfiy is not a party to the service agreement between Customers and Groomers. Any disputes regarding service quality, pricing, refunds, or pet care outcomes should be resolved directly between the Customer and the Groomer. While Groomfiy may, at its sole discretion, attempt to facilitate dispute resolution, we are not obligated to do so and assume no responsibility for the outcome of any dispute.
11.7 Chargebacks for Grooming Services. The Groomer, not Groomfiy, is the merchant of record for grooming services and is solely responsible for responding to and resolving chargebacks initiated by Customers regarding such services. Groomfiy may, at its discretion, provide a fraud-prevention evidence package to assist the Groomer but is not a party to any payment dispute, does not represent the Groomer or Customer, and does not arbitrate between them.
11.8 Subscription Chargebacks.Subscription fees paid by Groomers to Groomfiy are processed through Creem.io (Merchant of Record) and governed by Creem's terms. Groomfiy reserves the right to suspend or terminate Groomer accounts that initiate fraudulent or abusive chargebacks against legitimate subscription charges, in addition to any remedies available under applicable law.
11.9 Authorization for Future Charges.By providing your payment method when booking, you AUTHORIZE the Groomer (through our payment processor, Stripe) to charge that payment method, without requiring further action from you, for: (a) the full service amount after the appointment is complete; (b) any cancellation fee disclosed at booking, if you cancel within the disclosed cancellation window; (c) any no-show fee disclosed at booking, if you do not appear for your appointment; (d) any price adjustments above 25% of the original quoted price, which require your separate approval and will not be charged without it. The specific amounts of fees (a) through (d) are disclosed to you at the time of booking and are governed by the individual Groomer's cancellation policy. You may revoke this authorization for future bookings by removing your payment method from your account or contacting the Groomer directly. Revocation does not apply to charges already triggered (e.g., a no-show fee for an appointment you did not attend).
12.1 By You: You may cancel your subscription or delete your account at any time from your account settings. Account deletion requests may be scheduled to occur after your subscription period ends, or you may request immediate deletion (forfeiting remaining subscription time).
12.2 By Groomfiy: We reserve the right to suspend or terminate your account immediately, without prior notice or liability, for any reason, including:
12.3 Effect of Termination: Upon termination:
12.4 Data Deletion (Groomers): Upon account deletion, we will delete:
12.5 Data Retention: We may retain certain data as required by law, including anonymized transaction records for financial compliance (up to 7 years), audit logs, and any data related to disputes or legal proceedings.
12.6 Customer Accounts: Pet Owner (Customer) accounts are not deleted when a Groomer deletes their account, as pet owners may have relationships with multiple groomers.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, GROOMFIY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
YOU USE THE PLATFORM AT YOUR OWN RISK. GROOMFIY IS A TECHNOLOGY PLATFORM AND DOES NOT PROVIDE, GUARANTEE, ENDORSE, OR ASSUME RESPONSIBILITY FOR ANY PET CARE SERVICES OFFERED BY GROOMERS. WE DO NOT CONDUCT BACKGROUND CHECKS ON GROOMERS OR VERIFY THEIR LICENSES, CERTIFICATIONS, OR INSURANCE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROOMFIY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR:
Liability Cap:IN NO EVENT SHALL GROOMFIY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO GROOMFIY (NOT TO GROOMERS) IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).
This limitation of liability applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages, and even if a limited remedy set forth herein is found to have failed of its essential purpose.
Exceptions: Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by our gross negligence; (b) fraud or fraudulent misrepresentation by Groomfiy; or (c) any liability that cannot be excluded or limited by applicable law.
Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
15.1 General Indemnification:You agree to defend, indemnify, and hold harmless Groomfiy, its officers, directors, employees, agents, licensors, affiliates, successors, and assigns (collectively, "Groomfiy Parties") from and against any and all third-party claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:
15.2 Groomer-Specific Indemnification: If you are a Groomer, you additionally agree to indemnify and hold harmless the Groomfiy Parties from and against any claims arising from or related to:
15.3 Pet Owner-Specific Indemnification: If you are a Pet Owner, you additionally agree to indemnify and hold harmless the Groomfiy Parties from and against any claims arising from or related to:
15.4 Defense Control: We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims. You shall not settle any claim without our prior written consent if such settlement would impose any obligation on Groomfiy.
Groomfiy respects the intellectual property rights of others and expects Users to do the same.
Copyright Infringement Notification: If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Platform, please notify our Copyright Agent at legal@groomfiy.com with the following information:
Counter-Notification: If you believe your content was removed in error, you may submit a counter-notification with the above information plus a statement under penalty of perjury that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
Repeat Infringers: We may terminate the accounts of Users who are found to be repeat copyright infringers.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
17.1 Informal Resolution First: Before initiating any formal dispute resolution, you agree to first contact us at support@groomfiy.com to attempt to resolve the dispute informally. Please include a detailed description of the dispute and the relief you seek. We will attempt to resolve the dispute within 30 days of receiving your notice. If the dispute is not resolved within 30 days, either party may proceed to arbitration.
17.2 Binding Arbitration:Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator. Judgment on the arbitration award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.
17.2A Delegation of Gateway Issues: The arbitrator, not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any claim that all or any part of it is void or voidable. The arbitrator shall also decide any disputes regarding the arbitrability of any specific claim. This delegation provision is severable from the rest of this Arbitration Agreement: if a court determines that this delegation provision is unenforceable, the remainder of this Arbitration Agreement shall remain in effect to the maximum extent permitted by law.
17.3 Arbitration Fees:For claims of $10,000 or less, Groomfiy will pay all AAA filing and arbitrator fees. For claims above $10,000, fees shall be allocated as provided by the AAA Consumer Arbitration Rules. Each party shall bear its own attorneys' fees unless the arbitrator awards fees to the prevailing party.
17.4 Opt-Out Right: You have the right to opt out of this arbitration agreement. To opt out, you must send written notice to legal@groomfiy.com within 30 days of first creating your Groomfiy account. Your notice must include your full name, email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, you may pursue claims in court, subject to the other provisions of these Terms. Opting out will not affect any other aspect of these Terms.
17.5 Class Action Waiver:YOU AND GROOMFIY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative, class, or collective proceeding. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
17.6 Small Claims Exception:Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.
17.7 Mass Arbitration: If 25 or more similar arbitration demands are filed against Groomfiy within a 60-day period, the parties agree to cooperate in batching the claims into groups of no more than 25 for efficient resolution, with each batch proceeding sequentially.
17.8 Governing Law:These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming (the state of Hollmerz LLC's registration), without regard to its conflict of law provisions. For any claims not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Wyoming.
17.9 Time Limitation: Any claim or cause of action arising from or relating to these Terms or the Platform must be filed within one (1) year after the cause of action arises. Claims filed after this period are permanently barred.
Groomfiy shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, epidemics, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of telecommunications or internet service providers, cyberattacks, power outages, or government actions or restrictions.
19.1 Consent to Electronic Communications: By using the Platform, you consent to receive communications from us electronically, including via email, SMS, push notifications, and notices posted on the Platform. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
19.2 Electronic Signatures:You acknowledge and agree that by clicking "I agree," "Submit," "Confirm Booking," or similar buttons, or by creating an account, you are submitting a legally binding electronic signature and entering into a legally binding contract. This consent applies to these Terms, the Privacy Policy, and any other agreement presented through the Platform.
19.3 Record Retention: We recommend that you print or save a copy of these Terms for your records. You may request a copy of these Terms at any time by contacting support@groomfiy.com.
The Platform may contain links to third-party websites, services, or resources that are not owned or controlled by Groomfiy (including payment processors, mapping services, and social media platforms). We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Groomfiy shall not be liable for any damage or loss caused by or in connection with the use of any third-party services.
Your use of third-party services (including Stripe for payments) is subject to those services' own terms and privacy policies.
21.1 Entire Agreement: These Terms, together with our Privacy Policy, Data Processing Agreement, Independent Contractor Agreement (for Groomers), and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Groomfiy regarding your use of the Platform.
21.2 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
21.3 Waiver: Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Groomfiy.
21.4 Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
21.5 Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights, except that Groomers are third-party beneficiaries of the Assumption of Risk and Indemnification provisions with respect to the Pet Care Services they provide.
21.6 Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
21.7 Survival: The following sections survive termination of these Terms: Definitions, Assumption of Risk & Release of Liability, Pet Health Safety & Emergency Care, Intellectual Property, Disclaimers of Warranties, Limitation of Liability, Indemnification, Dispute Resolution & Arbitration, and any other provisions that by their nature should survive.
21.8 No Agency: No agency, partnership, joint venture, or employment relationship is created as a result of these Terms, and neither party has any authority to bind the other.
For questions, concerns, or inquiries regarding these Terms:
Physical Address:
Hollmerz LLC
30 N Gould St Ste R
Sheridan WY 82801
United States
Version: 3.1
Last Updated: May 8, 2026
Effective Date: May 8, 2026
Next Review: November 8, 2026